Return & Refund Policy – Tasmim Shop

At Tasmim Shop, we want you to be happy with your purchase. If there is a problem with your order, we’re here to help.

Returns

You may return eligible items within 14 days of receiving your order.

To qualify for a return:

• The item must be unused and in original condition
• The item must be in its original packaging
• Proof of purchase or order number is required

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Final sale or clearance items
• Personalized/custom items
  

Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved:

• Your refund will be sent to your original payment method
• Refunds may take 5–10 business days to appear depending on your bank or payment provider

Damaged or Wrong Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item and packaging

We will work quickly to fix the issue.

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged or incorrect
• Shipping fees are non-refundable

Order Cancellations

Orders can only be canceled within 12 hours of placing the order. After that, the order may already be processed or shipped.

Contact Us

If you have any questions about our Return & Refund Policy, contact us at:

Email: support: tasmimshop3@gmail.com
Store Name: Tasmim Shop